Refund policy

Returns and Exchanges are FREE within 30 days of delivery of your order. We want to ensure that your purchasing experience is fun, easy, and risk-free.

  • We can only accept returns for New/Unworn condition items.
  • Please be sure to test shoes indoors on a soft/carpet surface to ensure proper fit and comfort while keeping the shoes in new condition.
  • All sales are final for event/promo priced purchases when noted at time of purchase.
  • Any charges for shipping are nonrefundable.

Visit our returns policy for more details or to start a return: https://plae.co/pages/returns-and-exchanges